We recognise self-help as a skilled process, which
enables empowerment and personal development. It is
necessary that all engage in the process, management committees and staff,
paid and unpaid. While we seek to engage service users in a similar process.
The values and beliefs, which
underpin the process, are:
We honour and respect individual rights and difference.
We believe that a nurturing
and supportive environment is created by
intention and behaviour.
We recognise that challenge is effective (i.e. promotes learning and growth) when it is not judgmental.
It is important to maintain
boundaries, knowing these create safety.
Maintaining confidentiality means handling sensitive
information with care, we recognise that it cannot be guaranteed in all
circumstances and that confusing confidentiality with secrecy can be
We understand that learning is a life
long process and that confidence is
built through taking on new challenges
when the time is right.
We are part of a worldwide feminist movement, which is working for a better
future in which equality of opportunity, and real choice is available to all.
We know that putting the values and ethos into practice is the
only way to convince.
gets results but
preserving the 'fun factor' is vital to
Out of this belief system we
expect to see practice that works in solidarity with women and children who
have experienced domestic violence. We foster a culture in which we listen
and learn from service users, colleagues, funders and organisations with
whom we interface.
We will respectfully
challenge practice within Women's Aid and in other agencies when
it appears to be damaging to the interests of abused women and their
children either individually or collectively.
We will build these ethics
into our Codes of Practice, Quality Assurance Standards etc.