We are looking for female volunteers to staff the 24 Hour
Domestic Violence Helpline
If you are interested please
come along to our Information Evening
on Monday, 28th
November at 6pm
at Women’s Aid Federation,
129 University Street,
Please call 0800 917 1414
If you are interested in attending.
Violence affects 1 in 4 women in Northern Ireland. Someone
should do something about it.
Aid rely on volunteers to run their vital services. There
are a number of areas in which you can volunteer your time. You might
want to work with children in the refuge or aftercare groups, or answer
the telephone in a local centre. Whichever
you decide, will be of great value to the women and children who are
experiencing domestic violence.
Women's Aid Federation Northern
Ireland operates a 24 hour domestic violence helpline.
Helpline offers advice, support and crisis intervention to any woman who
requires it and will often provide the first opportunity for a woman to
talk about what has and is happening to her.
Helpline also provides information to families, as well as statutory and
volunteers to work in shifts between 10.00am and 10.00pm, Monday to Sunday.
The Helpline is in Belfast.
Helpline volunteers will be responsible for
providing direct information, support and crisis intervention to:
is expected of me?
As a Helpline
volunteer you will need to have:
The ability to
convey warmth and care over the telephone, to be non-judgemental and
support women in whatever decision they make.
A commitment to
the organisation and the work we do.
You must also ask yourself if you have the time to offer a regular
commitment, even if only a few hours.
should I expect in return?
You will be
fully trained in a number of areas, but especially telephone skills, as
well as the self-help ethos of Women’s Aid.
You will receive
ongoing support through group and individual sessions and whenever you
You will be
doing something worthwhile by providing a service that research has shown
is much needed.
It will provide
you with the chance to gain experience in this area, which may help to
open up other opportunities in the future.
Hopefully, you will also develop new friendships and interests.
If you would like
to become involved with the Helpline or in other areas of Women’s Aid,
please complete the application form below. If
you have email submit this form once completed, otherwise please print this
form and post to :